As we head towards the end of the year and with the festive season fast approaching it is time to evaluate how festive your property needs to be. This can be an incredibly stressful time of year with the build up to Schoolies and the angst that entails, it seems we just recover from one event then the festive season is snapping at our heels.
It is also an exciting time with maximum occupancy and the final juggle to guarantee every available room and night are filled and no double bookings are looming. Allotz Autopilot can help you in this area.
There is a lot of pressure on the accommodation provider at this time of year, when all of these happy travellers are arriving for their Christmas break, your Property needs to embrace the festive spirit. The lead up to the clients’ journey would have involved decorating their homes in tinsel and lights with the Christmas tree having pride of place somewhere in their home, they would have been to Christmas parties for work and school with the festivities carrying on until departure time. You don’t want to seem like the Christmas Grinch so a little time and money spent on Christmas decorations in your foyer and front desk, Christmas carols playing, small Christmas decorations in each room, will go a long way to your guest feeling welcomed at this special time of year. Imagine leaving your highly decorated home with your kids to arrive with no sign of a festive feeling in their accommodation.
To help ensure that your guests embrace all your location has to offer at this special time of year, it would be nice to have a list of all the festive Christmas events in your area, Christmas Carols, Fireworks Displays, Best Christmas lights to see in your area. If you don’t have your own on-site restaurant offering Christmas lunch, offer a list of local restaurants that will be doing Christmas lunch, it all works towards offering a memorable experience for your guests.
It is a very exciting time but some can feel a little bit lonely if they are travelling without their extended family
Also remind your guest’s especially overseas travellers, that very few shopping options will be available on Christmas day itself, on Boxing Day the sales have people going a little bit crazy so they need to be prepared. There are also various public holidays around this time and if Christmas and New Years are on a weekend then there is generally a public holiday after that.
For Example –
In 2016 the public holidays in Queensland fall as follows: Christmas Day falls on Sunday 25 December 2016 therefore, Christmas Day Holiday in lieu is Tuesday, 27 December 2016. Boxing Day is on Monday 26 December 2016.
In 2017 the public holidays in Queensland fall as follows: Christmas Day is on Monday 25 December 2017. Boxing Day is on Tuesday 26 December 2017. There are no extra public holidays this year.